What is SOAPEX?


The Mandatory Insurance Against Personal Accidents Caused by Foreign Registered Motor Vehicles (Seguro Obligatorio de Accidentes Personales Causados por Vehículos Motorizados con Matrícula Extranjera, in Spanish), also known as SOAPEX, is a document required by Chilean law for all motor vehicles with a foreign license plate entering our country on a temporary basis.


What does it cover?


Hospital or medical expenses, including surgery, pharmaceuticals, dental and rehabilitation costs. In case of disability or death, it compensates the affected party or his/her beneficiaries, as applicable.

Coverage

Death 300 U.F. (equivalent in U.S. dollars)
Total Permanent Disability 300 U.F. (equivalent in U.S. dollars)
Partial Permanent Disability Up to 200 U.F. (equivalent in U.S. dollars)
Medical and hospital expenses Up to 300 U.F. (equivalent in U.S. dollars)

Who does it benefit?


People Covered

  • The driver of the vehicle
  • Other passengers in the vehicle
  • Any third party affected by an accident involving a SOAPEX insured vehicle


Beneficiaries in case of death, in order of precedence

  1. Surviving spouse
  2. Filial children who are minors
  3. Mother of the illegitimate children of the deceased
  4. In the absence of the individuals listed above, compensation shall be awarded to whomever can prove their capacity as heir


Step 1:

Report the accident immediately to the nearest police station.

The report must state the following:

  • Information of the vehicles involved (including license plate).
  • Individualize all people involved.

Step 2:

Pick up the Police Report at the Public Ministry or the Local Police Court, as indicated by the police Ccarabineros).

Step 3:

Go to one of our branch offices (policy holder or third party) and report the accident:

  • Bring the Police Report with its original stamp.
  • Present documents showing medical expenses along with medical prescription.

a) Death

  1. Death certificate stating cause of death.
  2. Original certificate of the Police Report issued by the Public Ministry or Local Police Court, or, a photocopy of the Police Report stamped by the Public Ministry or Local Police Court.
  3. Birth Certificate or photocopy of the ID Card Number of the deceased.
  4. Other certificates or documents requested by the company that attest to the legal capacity of the beneficiary entitled to receive compensation.

b) Reimbursement of Medical Expenses to injured parties (free choice of healthcare center)

  1. Original copies of bills, invoices, vouchers, etc., that prove payment of expenses covered by the policy.
  2. Original certificate of the Police Report issued by the Public Ministry or Local Police Court, or, a photocopy of the Police Report stamped by the Public Ministry or Local Police Court.
  3. Birth Certificate or photocopy of the ID Card Number of the injured party.

c) Compensation for either Total or Partial Permanent Disability

  1. Original Medical Certificate that attests to the nature and degree of the disability, stating that it originated in the traffic accident of the insured vehicle, identifying the injured party with his/her full name and ID Card Number. This document is issued at the offices of Compin, Mutuals and AFPs.
  2. Original certificate of the Police Report issued by the Public Ministry or Local Police Court, or, a photocopy of the Police Report stamped by the Public Ministry or Local Police Court.
  3. Other certificates or documents requested by the company that attest to the legal capacity of the beneficiary entitled to receive compensation.

Remember

  • The claim must be reported to the company within a period of one year from the date on which the accident occurred.
  • Payment of compensation will take place between 10 to 30 business days in Chile.
  • You may present other undeclared expenses to the company.

If you have any doubts, please contact us through the following channels:

  • From a landline or mobile phone call 600 221 6000
  • Write to our email address at consultas.soapex@consorcio.cl